Most commonly asked questions about: Account Servicing
- How can I set up, change or cancel my account alerts?
- Why can't I update some of my personal details online or in the app?
- How do I change my date of birth?
- What account email or sms alerts are available?
- I’ve received an email or text saying I’m over my credit limit. What do I need to do?
- I’m not receiving my account alerts. What should I do?
- How can I change my work address?
- If a transaction hasn't been taken from my account yet, is this included in my alerts?
- I'm logged in to Barclaycard online servicing but I can't see my PIN properly, what should I do?
- Where can I find the secure messaging service?
