Most commonly asked questions about: Account Servicing
- What is the 4 digit card reference that shows on my 'Recent Transactions' and 'Statement' pages within Barclaycard online account servicing?
- Why do I need to select letters in a drop down box for my memorable word when logging into Barclaycard online servicing?
- Why can't I update some of my personal details online or in the app?
- What happens if I change my telephone account servicing passcode?
- Occasionally I am logged out of Barclaycard online servicing - why?
- Can I see my secure message history?
- If an additional cardholder makes a purchase on the account, is this included in my alerts?
- I've received a verification code, but I didn’t request one. What should I do?
- What is a verification code and how will it help me access my account?
- How safe is it to view my PIN within Barclaycard online servicing?
