Most commonly asked questions about: Alerts & Updates
- How many days before my payment is due will I receive a payment due alert?
- When will you send my alerts and how often?
- If a transaction hasn't been taken from my account yet, is this included in my alerts?
- How can I set up, change or cancel my account alerts?
- What account email or sms alerts are available?
- I’m not receiving my account alerts. What should I do?
- How up-to-date is my balance alert?
- How do I change the contact details for my account alerts?
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