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I can't get a good signal on my mobile phone, what should I do?

When you request a verification code, it is sent straight to your mobile phone and is only valid for a short time. As such, the verification service is only appropriate when you have your mobile phone to hand and have a good signal.

If you need to access your account information right now, please call us on (0800 161 5300 (from a landline), 0333 202 7900 (from a mobile) or +44 1452 828 001 (from abroad) and a member of our team will be able to help you. The line is open 7am - midnight, 7 days a week (call charges may apply). We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility

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