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How long will it be before I have a response to my secure message?

When you send us a secure message through Barclaycard online servicing we'll respond to your message within 24 hours.

To help ensure you get your response as swiftly as possible, when you're composing your secure message you'll be offered the option to receive an email to notify you that we have responded to your message.

You can send a secure message by logging into Barclaycard online servicing and selecting 'Secure message centre ' which you'll find under 'Help' in the top menu.

To register for or log into Barclaycard online servicing click here.

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