I lost signal on my phone while waiting for the verification code to arrive. What should I do?
If you're not able to receive the verification code, please click 'Cancel' and start again once you have signal. If the code comes through after you've cancelled, it won't work anymore so please disregard it and request a new one.
Alternatively call us on (0800 161 5300 (from a landline), 0333 202 7900 (from a mobile) or +44 1452 828 001 (from abroad) and a member of our team will be able to help you. The line is open 7am - midnight, 7 days a week (call charges may apply). We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility