Contact us for help and support

Already bank with us? Send us a message from your app

You can send us a message from the ‘Help’ section of your app or Barclaycard online servicing.

If you have any questions about your account you don’t have to wait for our reply. If you have notifications switched on, we’ll send you a notification when we reply, or just log back in when you’re ready to see if we've replied.

Not a customer? Send us an email

If you’ve got a question but don’t currently have a Barclaycard, use our email form to get in touch. We’ll get back to you as soon as we can.

Apple user? Talk to us using Apple messages

If you have an iPhone or iPad you can send us a message using Apple messages – whether you have Barclaycard already or are thinking about getting one.

Customer Services - 0333 200 9090

You can call our team Monday to Friday from 8am to 8pm, and on Saturdays from 9am to 5pm. We are closed on Sundays.

Calling from abroad? Use +44 (0)1604 230 230

Find out more about call charges.

Barclaycard app

For an easy way to call, download the Barclaycard app. We’ll check a few things the first time you call then after that you’ll get straight through – with no need for all those security questions.

At certain times or depending on your reason for calling via the app, we may still need to request further security information from you.