How am I protected against fraud on Contactless and PayTag payments?
Barclaycard customers are 100% financially protected against credit card (Chip & PIN and contactless payments) fraud. As long as you have not been negligent (for example, disclosing your PIN) you're not liable for any fraud which may take place on your account.
From time to time, we may call you to ensure that the spending we are seeing on your account is genuine. These calls have nothing to do with your credit worthiness - we are simply trying to ensure that the person using your card is you.
If you suspect there has been Fraud on your account please contact us immediately on 0800 151 0900. For call charge details click here. We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility
If your card is lost or stolen please contact us immediately on 01604 230 230 or +44 1604 230 230 if you're abroad.
For more information on contactless payments click here.