Most commonly asked questions about: Customer Services
- How I complain about PPI – Unfair Commission
- How do I get an update on my existing PPI complaint?
- What is a PPI form and why do I need to complete it in order to make a complaint?
- How long should I expect to wait before I hear about my PPI complaint?
- My PPI policy ended a while ago can I still make a PPI complaint?
- I’ve received a letter that says that my PPI complaint has been rejected. I don’t agree with the decision – what can I do now?
- You’ve been in touch to ask me to contact you about my complaint. Why do I need to contact you?
- I don’t have my PPI policy number. Can I still make a complaint that it was mis-sold?
- How much will my PPI refund be?
- How do I change my date of birth or my nationality?
