Most commonly asked questions about: Customer Services
- How does Barclaycard Track It work?
- What is a PPI form and why do I need to complete it in order to make a complaint?
- Why have you sent me text messages/emails about my PPI complaint?
- I don’t have my PPI policy number. Can I still make a complaint that it was mis-sold?
- I’ve received a letter that says that my PPI complaint has been rejected. I don’t agree with the decision – what can I do now?
- I’m not happy with how my complaint has been resolved. What do I do?
- What happens after I’ve made a PPI complaint?
- Can you provide me with call charge information?
- How long should I expect to wait before I hear about my PPI complaint?
- You’ve been in touch to ask me to contact you about my complaint. Why do I need to contact you?