Most commonly asked questions about: Customer Services
- Why have you sent me text messages/emails about my PPI complaint?
- How I complain about PPI – Unfair Commission
- How do I get an update on my existing PPI complaint?
- I’ve received a letter that says that my PPI complaint has been rejected. I don’t agree with the decision – what can I do now?
- What is a PPI form and why do I need to complete it in order to make a complaint?
- I don’t have my PPI policy number. Can I still make a complaint that it was mis-sold?
- What is PPI – Unfair Commission?
- My PPI policy ended a while ago can I still make a PPI complaint?
- I’m not happy with how my complaint has been resolved. What do I do?
- I have received a letter saying that I have been mis-sold PPI and I am due a refund. When will I receive it?
