Most commonly asked questions about: Spending & Transactions
- Can I transfer cash to someone else’s bank account?
- Where can I find my simple interest rate?
- What is a transfer of cash into your bank account?
- What is an Instalment Plan and what are the benefits?
- What is the difference between Representative APR and standard/cash rate per year?
- What do I do, when I can’t get a refund on my purchases?
- What is a balance transfer?
- I usually pay the balance on my account in full by Direct Debit. What happens if I’ve requested a balance transfer or cash transfer?
- I've already transferred a balance or cash at the transfer rate available to me, can I do another one?
- Why is my statement split into two balances?
