Most commonly asked questions about: Statements
- Why doesn't my email statement include a Bank Giro Credit slip for me to pay at the bank?
- How do I get a PDF statement that can be read by a screen reader or Audio Statements?
- How can I change the email address that you send my email statements to?
- How will I know when my statement's ready to view online?
- What software do I need to view my statements in Barclaycard online servicing?
- Is my email statement secure once I've opened it?
- Why do I receive an 'Unable to download' message when using Internet Explorer 8 to view my online statement?
- I'm not getting any alerts to let me know that my statement's ready to view. What should I do?
- I've deleted the email with my eStatement, can you send me another one?
- What is the ‘FCA Arrears Information Sheet’ shown with my digital statement?
