What do I need to do following the death of an account holder?
Dealing with the losing of a family member, friend or someone close to you is an emotional time and can be overwhelming. If you also need to take care of the financial matters of a loved one, we have a bereavement team that can help and guide you through the process.
If the deceased had a Barclaycard account
If they had a Barclaycard account we have a specialist bereavement team, they will guide and advise you of what you’ll need to do to close down the account
Barclaycard bereavement team: 0800 161 5199
What to do if the deceased had a Barclays & Barclaycard account
If they had a Barclays Bank Account as well as a Barclaycard account please call the Central Bereavement Team they will then update Barclaycard so you don’t have to make 2 calls.
Barclays Bank bereavement team: 0345 075 7070
If you call out of hours our Customer Services team will take the call and then send an email to our bereavement managers to give you a call back.
For call charges click here.