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What do I need to do following the death of an account holder?

Dealing with the losing of a family member, friend or someone close to you is an emotional time and can be overwhelming.  If you also need to take care of the financial matters of a loved one, we have a bereavement team that can help and guide you through the process.

If the deceased had a Barclaycard account

If they had a Barclaycard account we have a specialist bereavement team, they will guide and advise you of what you’ll need to do to close down the account
Barclaycard bereavement team:  0800 161 5199

What to do if the deceased had a Barclays & Barclaycard account

If they had a Barclays Bank Account as well as a Barclaycard account please call the Central Bereavement Team they will then update Barclaycard so you don’t have to make 2 calls.
Barclays Bank bereavement team: 0345 075 7070

If you call out of hours our Customer Services team will take the call and then send an email to our bereavement managers to give you a call back.

For call charges click here.

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