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I can’t see my authorised user(s) in Barclaycard online servicing, what do I need to do?

You’ll need to send us all of the details you’d like to query in a secure message so we can take a look at this for you.

You can do this by registering for or logging in to Barclaycard online servicing here and selecting ‘Secure message centre’ which you'll find under 'Help & support' in the top menu.

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