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How do I change my date of birth?

If we've got the wrong date of birth for you, we’ll need you to send us a covering letter, along with a copy of one of the following so we can update our records:

• Passport
• Driving Licence
• EU National ID Card

We need this to meet regulatory requirements – and to help protect you from fraud.

Please send your copy to:

Customer Relations Department
PO Box 9131
51 Saffron Road
LE18 9DE

Please do not send original documents.

Please note that only the main cardholder can make changes like these on the account.

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