I’ve forgotten both my passcode and memorable word and have my Barclaycard details to hand. What do I do?

If you’ve forgotten BOTH your passcode and memorable word and you know your card details you can select the ‘Forgotten your passcode’ link during login and follow the on screen instructions. If we have your up to date mobile number we might be able to send a verification code to your phone so you can reset your details straight away.

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