This is not my mobile phone number, what should I do?

If this is not your current mobile phone number please call us on (0800 161 5300 (from a landline), 0333 202 7900 (from a mobile) or +44 1452 828 001 (from abroad) and a member of our team will be able to help you reset your login details. The line is open Monday - Sunday, 8AM-8PM (call charges may apply).

We also offer a Next Generation Text or SignVideo service. For more information visit

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