My verification code isn't working, what should I do?
If you're sure you have entered your verification code correctly and it is not working, and its already been over 5 minutes, please go back to the start and request a different verification code.
If this also fails, please call us on (0800 161 5300 (from a landline), 0333 202 7900 (from a mobile) or +44 1452 828 001 (from abroad) and a member of our team will be able to help you. The line is open 7am - midnight, 7 days a week (call charges may apply). We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility