How do I send you a secure message?
You can send a secure message by logging into Barclaycard online servicing and selecting 'Secure message centre ' which you'll find under 'Help' in the top menu.
Please note that you will have 10 minutes to complete your message. As soon as you have 2 minutes of your session remaining we'll ask you if you want to extend the session. Just click the "Add more time" button to give yourself another 10 minutes to continue with your message. You can extend your sessions as many times as you like.
We'll reply to you within 24 hours of receiving your message.
To log into Barclaycard online servicing click here.