We use cookies to give you the best browsing experience and to help us understand how you use our site. Cookies are small snippets of data stored on your computer and some have already been set. By continuing to use our website you are accepting our use of cookies. To find out more, read about cookies

Why can't I see my balance or the cost of my journey when I touch in and out in the same way as an Oyster card?

In order for Transport for London (TfL) to calculate the best daily charge for you, they collect your journey information at the end of the day and calculate the total charge for your day's travel overnight. No fare information is stored on your card so they can't display your balance or travel cost each time you touch in or out.

Oyster cards are different as they store and calculate all your fare information on the card itself, so they can display the fare charged and balance remaining as you travel.

Charges should show on your TfL online account the following day, but you will be able to see your journey history and provisional charges on the same day as your journey.

Thank you for rating this entry