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I’m a Barclaycard customer, why am I unable to use the ‘View my card details’ feature in the Barclays app?

‘View my card details’ is subject to eligibility checks, which may be why you don’t have access to it.

If you’ve previously been able to access ‘View my card details’, there may be times when we limit access to it to protect you from fraud.

When the feature’s available again, it’ll appear in your Cards menu.

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