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How do I get an update on my existing PPI complaint?

If you’ve provided a mobile number or an email address, we will keep you updated via text messages or email.  We’ll also keep you updated via letter. 

You can contact us UK freephone 0800 056 6618 or overseas +44 (0)1604 529 415.  Lines are open Monday to Friday, 8am to 8pm.

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