Can I view all my complaints on Barclaycard Track It?

If you're able to follow your complaint on Barclaycard Track It you'll have been sent a text message with details on how to log in. If you've not received the text message, then unfortunately your complaint can't be tracked online.

If you've submitted more than one complaint, you will receive a complaint reference number for each product but not all of our complaints can be viewed on Track It so don’t worry if you don’t receive a text message.

If your complaint relates to a Barclays product, e.g. loan or overdraft you may be able to track the status of your complaint on Barclays Track It, if you have been supplied login details.

We'll contact you as soon as we have an update on your case.

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