We use cookies to give you the best browsing experience and to help us understand how you use our site. Cookies are small snippets of data stored on your computer and some have already been set. By continuing to use our website you are accepting our use of cookies. To find out more, read about cookies

You’ve been in touch to ask me to contact you about my complaint. Why do I need to contact you?

If we’ve contacted you by text, letter or voicemail, it will probably be because we need more information to get to the bottom of the problem – we may not be able to proceed with your complaint without talking to you.

Thank you for rating this entry