Will a late payment affect my credit rating?

Yes, it could. We know that lots of things can lead to a payment being late. So, as long as you were up to date last month, and you can get your payment to us within 14 days of the payment due date (which counts as day one), your credit file won’t be affected. A late fee will still apply – this will appear on your next statement.

So if your payment’s due on the 10th of the month and it is processed by us on, or before, the 23rd, your credit file won’t be affected. But we’ll still have to charge you the late payment fee.

Just a reminder that we only process payments on working days – so for example if you make a payment on a Saturday, it won’t get processed by us until the Monday.


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