I’m having issues using the online form for a queried transaction

Our online formis the fastest way to make a claim but if you having issues using this you can use the following forms and return them to us in the post.

The address is:

(all in capitals)

For travel related disputes download this Travel Dispute form
For disputes relating to issues with goods or services that you have purchased download this Dispute form.
For anything else download this Dispute form.

To claim by phone, call us on 0800 161 5291. Lines are open from 7am to 11pm, Monday to Sunday. To maintain a quality service, we may monitor and record phone calls. Call charges. (https://www.barclaycard.co.uk/personal/call-charges)

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