I can't afford this interest rate now that the Base Rate has increased. Can I stay on my current rate?
Unfortunately you won't be able to stay on your current interest rate.
However, you can close your account at any time. By doing this, further changes to the Base Rate won't affect you, but please remember that you won't be able to reopen your account once it's closed. You'll need to make at least your minimum monthly payment on time, otherwise you may incur fees and additional interest.
If you're having trouble making your payment, we're here to help – just give us a call on 0800 151 0900 or 0333 200 9090 (from a mobile).
You can also contact StepChange Debt Charity for free confidential advice. They’ll be able to take an independent look at your financial situation and find a way for you to manage your debts. Call them on 0800 138 1111 or visit stepchange.org.