Under Section 75 of the Consumer Credit Act 1974, you’re covered if something goes wrong with new or second-hand goods you’ve purchased on your credit card in the UK or abroad.
Under Section 75 you could be entitled to compensation from Barclaycard if goods you’ve bought on your credit card are:
You’ll be able to make a claim under Section 75 of the Consumer Credit Act 1974 as long as:
As Section 75 is quite complex, we’ve explained this in more detail on the ‘Protecting you and your purchases’ page.
The quickest way make a Section 75 claim is to claim online.
Alternatively, call us on 0800 161 5291. Lines are open from 8am to 6pm, Monday to Saturday. To maintain a quality service, we may monitor and record phone calls. Call charges.
We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility.
If you’re unsure if you’ve got a valid claim, don’t worry as we’ll review the details and ensure your claim is processed correctly.
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