I don’t recognise a transaction(s) on my statement, what should I do?

If you don't recognise a transaction on your statement you should log in to Barclaycard online servicing, view your transactions and click on the transaction you don't recognise for more detail.

To register for, or log in to Barclaycard online servicing click here.

If you still don't recognise the transaction please call us on 0800 161 5291 from 7am to 9pm Monday to Friday or 8am to 6pm on Saturday. For call charge details click here. We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility.

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