We use cookies to give you the best browsing experience and to help us understand how you use our site. Cookies are small snippets of data stored on your computer and some have already been set. By continuing to use our website you are accepting our use of cookies. To find out more, read about cookies

I don’t recognise a transaction(s) on my statement, what should I do?

If you don't recognise a transaction on your statement you should log in to Barclaycard online servicing, view your transactions and click on the transaction you don't recognise for more detail.

To register for, or log in to Barclaycard online servicing click here.

If you still don't recognise the transaction please call us on 0800 161 5291 from 7am to 9pm Monday to Friday or 8am to 6pm on Saturday. For call charge details click here. We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility.

How useful did you find this entry?

Not at all Very useful