Why can’t I view all my statements from the last 12 months in Barclaycard online servicing?

We will only produce a statement if there has been activity on your account, so if there have not been any transactions or payments a statement will not be produced. If you can't see your most recent statement and think it should have been produced then please send us a secure message from Barclaycard online services or contact us.

In some instances some of your older statements might be missing. We've now fixed this problem for future statements but there could still be the odd gap in the statement history for some customers. If you need a copy of any statement that isn’t available online, send us a secure message through the ‘Help and support’ tab after you've logged in or registered for Barclaycard online servicing.

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